Shipping policy

WE OFFER FREE SHIPPING and EXTRA FEE FOR EXPRESS SHIPPING

We offer Standard Shipping, Express Shipping, and Rush Shipping.  To ensure that your package is properly delivered and that you receive your package within the time frames requested, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
We ship internationally. buyer will pay the taxes & duties in addition with the purchase price of the goods.

Shipping Starts when your order has been shipped, and does not include standard processing time of up to 4 business days. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our shipping policies

Shipping Policies

Pick up Address for shipping is: SAN INTERNATIONAL MERKEZ MAH. ABIDE-HURRIYET CAD. BLACKOUT IS, MERKEZI N°211 IC KAPI N0 64 SISLI, 34381 ISTANBUL, TURKEY. 

Time of pickup is from 8am to 5pm during Weekdays (Monday to Friday)

SHIPPING TIME: All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our center by the applicable carrier. Depending on a number of factors international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process. your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays. Please note that orders to any destination may take 1-25 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

When your order has been shipped, you will receive an email with tracking information.

For International orders, we will use UPS ,DHL ,SKYnet ,Turkish CARGO, Qatar CARGO, ECONOMIC Express, CDEK to ship to most locations. all carriers may be selected at our sole discretion to meet shipping requirements.

SHIPPING FEES:  If you refuse any shipments from Linascollection, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued. If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 20 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).
Linascollection does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

OUT OF STOCK: If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

RESERVED RIGHT REGARDING SHIPPING:
While we will make every effort to accommodate your shipping and billing preferences, in order to protect you, Linascollection reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.
Additionally, Linacollection reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:
An irregular or excessive returns history indicative of “wardrobing;”
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
Potential fraudulent or criminal activity.
Similarly, Linascollection reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.